Privacy Policy
Last updated: November 30, 2025
Orbit Forge, Inc. ("Orbit," "we," "our," or "us") provides websites, a web-based platform, NFC-enabled metal business cards, and related services (collectively, the "Services") that allow users to create, share, and manage digital profiles. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with our Services, including purchases, profile creation, NFC or QR code interactions, and communications. In cases of conflict with our Terms of Service, this Privacy Policy governs the handling of personal information.
By using or accessing the Services, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Information We Collect
Orbit collects personal information that you provide directly, information generated through your interactions with the Services, and information received from third parties. This includes:
Contact information: Name, email, phone number, billing and shipping addresses
Payment information: Credit/debit card details, payment confirmations, and purchase history
Account information: Username, password, security settings, profile preferences
Profile data you provide: Job title, company, social media or website links, profile photos, logos, or other uploaded media
Usage information: NFC taps, QR scans, profile views, session activity, page navigation, device type, browser, IP address, and other identifiers
Communications: Customer support inquiries, feedback, or other messages sent to Orbit
By providing profile information, you consent to its collection, storage, and use as described in this Privacy Policy.
How We Collect Information
We may obtain personal information through multiple sources:
Directly from you: When creating an account, completing a purchase, filling out a profile, or contacting us
Automatically through the Services: Via platform usage, taps, scans, or cookies and similar technologies
From service providers: Vendors assisting with payments, hosting, analytics, shipping, or customer support
From partners or third parties: For integrations, marketing, or other features
How We Use Your Information
We use your personal information to operate, maintain, and improve the Services, including:
- Creating, displaying, and managing your Orbit Digital Profile
- Making your profile accessible to others via NFC or QR code interactions
- Enabling purchases, subscriptions, and fulfillment of orders
- Communicating account updates, support responses, and notifications
- Providing a personalized experience by saving preferences and recommendations
- Tracking analytics and engagement, including taps, scans, and visits, to improve features and platform performance
- Ensuring platform security, detecting fraud, and preventing unauthorized activity
- Sending marketing or promotional communications, subject to your preferences and applicable laws
- Complying with legal obligations and responding to lawful requests
Service Providers
To provide, operate, and maintain the Services, we work with third-party service providers. Below is a (non-exhaustive) list of key providers and their roles in our infrastructure:
| Provider | Purpose / What They Handle |
|---|---|
| Clerk | Handles user authentication, secure logins, session management, account identity. |
| Neon (Postgres) | Database backend — stores user accounts, profiles, application metadata, preferences. |
| Amazon S3 (or equivalent blob storage) | Stores user-uploaded media (e.g., profile photos, logos, other uploaded files). |
| Vercel | Hosting and deployment — serves our web application (frontend and backend), manages runtime environment. |
| Trigger.dev | Processes asynchronous / background jobs (e.g., scheduled tasks, email sending, deferred operations). |
| Upstash (Redis / cache store) | Provides caching, fast-access data store, session store or transient data storage to support performance. |
| Stripe, Inc. | Payment processing — handles credit/debit card transactions, payment confirmations, recurring billing/subscriptions, transaction security, fraud prevention. |
| PostHog | Analytics and product-usage tracking — collects and processes usage data (events, page visits, clicks, user interactions) to help us understand how users engage with the Services, improve features, monitor performance, and generate aggregated analytics. |
We have contractual or operational safeguards with each provider to ensure that user information is used only for the purposes necessary to deliver the Services. We also implement appropriate security measures — such as encrypted transport, access controls, secure credentials, and minimal data sharing — to protect your data.
Sharing Your Information
Orbit does not sell your personal information. We may share it in the following circumstances:
Service providers and partners: As described above, to provide, operate, and improve the Services.
With your consent or direction: For shipping, account setup, or social sharing.
Legal and business purposes: To comply with laws, respond to legal requests, enforce policies, protect rights, or in connection with business transactions (e.g., mergers, acquisitions, sales).
Public profile information: Unless set to private, your public profile information may be visible to anyone with access to your card, QR code, or profile link.
We make reasonable efforts to ensure that any third parties with whom we share data agree to use it solely for the purposes of providing services to Orbit, and maintain adequate security measures.
Security and Retention
We implement industry-standard measures to protect personal information from unauthorized access, use, or disclosure. However, no method of transmission or storage is completely secure.
Personal information is retained only as long as necessary to provide the Services, fulfill orders, comply with legal obligations, resolve disputes, or enforce our agreements. Users may request deletion of their account and associated data; subject to any legal or operational needs for retention.
We periodically review and audit our data practices to identify risks, maintain compliance, and ensure secure handling of all personal information.
Children's Privacy
The Services are not intended for children under the age of majority in your jurisdiction. We do not knowingly collect information from minors. If you believe we may have collected information from a minor, please contact us and we will work to promptly delete that data.
Your Rights and Choices
Depending on your location, you may have the following rights regarding your personal information:
- Right to access or request a copy of your information
- Right to correct inaccuracies
- Right to delete or limit processing
- Right to receive data in a portable format
- Right to opt out of sharing for marketing purposes
If you are in jurisdictions such as the EU/UK, you may have additional rights (e.g. object to processing or withdraw consent). To exercise any of these rights, contact us at support@getorbit.me. Identity verification may be required.
International Transfers
Your personal information may be stored or processed outside your country of residence, including in jurisdictions that may not provide equivalent data protection laws.
If your data originates from the EU or UK, and is transferred outside those jurisdictions, we rely on recognized safeguards (e.g. Standard Contractual Clauses) to ensure adequate protection.
Third-Party Integrations and Links
The Services may connect with third-party tools or platforms (for instance, integrations, embed features, or external links). These third parties have their own privacy practices. We are not responsible for their handling of your data. Links to external websites or platforms do not imply endorsement.
Changes to This Privacy Policy
We may update this Privacy Policy to reflect operational, legal, or regulatory changes. The "Last Updated" date at the top of this document shows the current version. Continued use of the Services after changes constitutes acceptance of the updated Privacy Policy.
Contact Information
If you have questions, concerns, or want to exercise your privacy rights, you can contact us:
Orbit Forge, Inc.
Email: support@getorbit.me